Frequently asked questions

Getting Started

How can I trust tutors I find through StepWise Tutoring?

How soon can we start our first session?

How do I find the right tutor for my child?

What if I'm not sure which tutor is right for us?

Do you offer a free trial lesson?

Are your tutors qualified teachers, professionals, or university students?

How are your tutors vetted?

Can I see reviews before I pick a tutor?

What if the tutor isn't a good fit?

How much do tutoring sessions cost?

Are there any lock-in contracts?

What is your cancellation and refund policy?

Does the tutoring align with the school curriculum?

Does the tutor provide homework or extra study materials?

Where do we meet for in-person sessions?

How are online sessions held?

How long is a typical tutoring session?

Can we schedule sessions on weekends?

What happens if we are running late?

How will I be able to keep track of my child's progress?

How can we get in touch with the tutor?

Take a trial lesson and see the difference the right tutor can make.

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